Returns Possibility to Return the Product

A consumer can return the goods within 14 days from the purchase date. The delivery costs of the return are paid by the buyer.

  • Please contact us to inform about the willingness to return a product – click on the button “Make a return” below or go directly to the page “Contact”
  • Give details about the return
  • The product has to be carefully packed in order to protect it from damage during the transportation.
  • The cost of packaging and shipping of the product is paid by the customer – in case of the return of accessories please also return the original package.

Important!

For the use of one of the mentioned return options a fee of 15 PLN (delivery cost + fix processing fee) will be charged. The amount of money we’ll transfer you for the returned products will be reduced by this quantity. In case of a complaint, this quantity will not be deducted.

If you have any issues or questions, please contact us.